Privacy Policy

Effective 9 November 2026

1. Who we are

Better Together (“we”, “us”), operated by Lee Jarvis, runs this couples’ health app. This policy explains what we collect, how we use it, and your choices. Contact: btcoupleshelp@hotmail.com.

2. Information we collect

Account: your email and authentication details.

Health & fitness preferences: activities you like, fitness level, equipment, schedule, intensity, training goal, and — optionally — injuries/limitations, gender, age, and bodyweight. Optional fields are clearly marked.

Activity: habit, workout, and meal logs; challenges; streaks; and your daily check-ins, including the mood and energy you record, any note you write with them, and any weekly reflection.

Imported health data, only if you connect Apple Health or Health Connect: a daily summary for each day — steps, active minutes, workout count, and active calories — plus your most recent bodyweight if you allow that type. We import summaries, not your medical records, and only the data types you grant. Disconnecting stops new days being imported.

Body measurements and photos you add: measurements you type in yourself, progress photos, and workout or partner photos you choose to share. Photos are stored with the caption and date you give them.

Purchases: subscription status and identifiers from our payments processor (we do not receive your full card details).

Device & usage: app version, device type, crash diagnostics, a push notification token if you turn on reminders, and product-analytics events used to improve the App. Analytics events record which features were used and what happened, never the text you write, your email, or your health and body numbers.

3. How we use your information

To provide the App: build and store your plans, track progress, and share with your linked partner the information described in Section 5.

To generate AI plans: see Section 4.

To operate subscriptions, provide support, fix crashes, understand feature usage, and keep the App secure.

4. AI processing

To build a personalized workout plan, we send the relevant preferences you provide — which may include injuries, limitations, and optional body data — to our AI provider, Anthropic, which processes them to return a plan. We send only what is needed to generate your plan.

We do not sell your data, and your fitness data is not used to show you third-party ads.

5. What your partner can see

Nothing here applies until you link with a partner. Once you do, these rules are enforced by access policies on our database, not by hiding things in the App.

Your partner can see: whether and when you completed habits, workouts and meals, and how long they took; shared goals, challenges, streaks and badges; that you checked in on a day; encouragement and journal entries you send them; and any photo you post to them as a workout or partner moment.

Your partner can also see your imported daily health totals — steps, active minutes, workout count and active calories — for every day your connected health app syncs, in the same way your check-ins are shared. This is what shared step badges are counted from. If you would rather not share them, disconnect your health app; there is no separate switch for this.

Your partner cannot see: your check-in mood, unless you choose to share it when you save that day’s check-in — days you do not share stay private, and there is no account-wide setting that shares them all; the note you write with a check-in, or a weekly reflection; your body measurements, or the bodyweight imported from your health app; or your workout and meal preferences, including injuries and limitations.

Your progress photos are private to you unless you turn on sharing for them in Privacy → Progress photos. That switch is off until you turn it on, and turning it off again stops your partner reading them.

6. Service providers

We share data with processors that run the App on our behalf, under their own security and privacy obligations: Supabase (database, authentication, file storage, and backend functions), Anthropic (AI plan generation), RevenueCat, Apple, and Google (subscription processing), Expo (delivery of the push notifications you turn on), Sentry (crash and error diagnostics), and PostHog (product analytics).

7. Data retention and deletion

We keep your data while your account is active. You can delete your account in the App (Profile → Delete account, or Privacy → Account & data controls).

Deletion runs on a 30-day grace period. We record the request straight away and sign you out; nothing is removed during those 30 days, and signing back in and choosing to restore cancels it. After the grace period a scheduled job removes the account, and it cannot be undone.

What is removed: your sign-in and profile; your check-ins, moods, notes and weekly reflections; your habit, workout and meal logs; your plans and preferences; your body measurements; the daily summaries imported from your health app; and your photos, including the image files themselves.

What your partner keeps: the shared record the two of you built together — your couple’s shared goals, streaks, badges, challenge results, grocery lists and the days each of you completed something — stays in your partner’s account, with your part of it no longer attributed to you. It is their history as much as yours, so we do not remove it from them. Anything recorded as yours alone, and any message you sent them, goes with your account. If you were the last person in the couple, the shared record is deleted too.

Some records may be retained where required for legal, tax, or fraud-prevention purposes. Billing records are held by Apple or Google depending on where you purchased; deleting your account here does not cancel a subscription, which you cancel in your App Store or Google Play settings.

8. Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data. Deleting your account is the one you can do yourself, in the App.

There is no in-app data export yet, and nothing in the App claims otherwise. To ask for a copy of your data, or to exercise any other right, email us at btcoupleshelp@hotmail.com and we will handle it.

9. Security

We use industry-standard measures to protect your data, including encryption in transit and access controls. No system is perfectly secure, so we cannot guarantee absolute security.

10. Children

The App is not intended for children under 16, and we do not knowingly collect their data. Couples Camp is for adults aged 18 or over.

11. International transfers

Your camp and account data is stored in Ireland. It may also be processed in countries other than where you live, including by the providers listed above. We rely on appropriate safeguards where required.

12. Couples Camp and your health data

Couples Camp asks for health information: your height and weight, optional weigh-ins and photos, your eating and mood check-ins, and your answers to the safety questions. This is special-category data. We only use it because you gave your explicit consent, and we ask separately for health answers, weigh-ins and photos. Reading this notice does not agree to anything.

You can withdraw each consent at any time in Settings → Your consents, with one tap and no reason needed. If you withdraw the health consent, we stop using your health answers to build or change your plan, your plan pauses, and your days are put on hold: they are not counted and not missed. Free check-ins carry on. We delete that data within 30 days, and from our backups within 90 days. Withdrawing the weigh-in or photo consent stops new ones being saved and deletes the ones stored, and camp carries on without them.

Your partner sees whether you finished each day, the dinner you share and your food allergies, so dinners are safe. They never see your weight, photos or health answers.

Voice notes: if you record a voice note for your partner, the App uses your microphone only after you tap record, and only while you are recording. Voice notes are stored privately: only you and your partner can play them, and the voice notes you send are deleted with your account.

You can download your camp data in the App: Settings → Download my data builds one file, and the link works for 24 hours. You can delete your account and data in the App too, as described in Section 7. We never use this data for advertising and never sell it.

Your data is stored with Supabase in Ireland (West EU).

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

13. Changes

We may update this policy. Material changes will be notified in the App, and the effective date shown above will be updated.