Effective 9 November 2026
Better Together (the “App”), operated by Lee Jarvis, is a couples’ health and accountability app. By creating an account or using the App you agree to these Terms of Use. If you do not agree, do not use the App.
You must be at least 16 years old to use the App. The App is intended for general adult use and is not designed for children.
Couples Camp, the 90-day programme in the App, is for adults aged 18 or over. You must be 18 or over to start or join a camp, whether you join with a partner, a friend or a family member.
The App helps two partners set shared and individual health habits, generate workout plans, log activity, run challenges, and encourage each other.
Workout plans may be generated with the help of an AI model (see Section 5). The App is a general fitness and motivation tool. It is not a medical device and does not provide medical, nutritional, or professional health advice.
You are responsible for your account and for keeping your sign-in secure. You may link with one partner. Linking shares your effort — whether and when you completed a habit, workout or meal, durations, shared goals, streaks and badges — and, if you connect a health app, your imported daily totals. It also shares any photo you deliberately post to your partner, and a check-in mood only on the days you choose to share it. Section 5 of our Privacy Policy lists exactly what is and is not shared.
The App does not currently provide a way to unlink from a partner. Deleting your account ends the link; if you need the accounts separated without deleting one, contact us at btcoupleshelp@hotmail.com.
When you ask the App to build a plan, the preferences you provide — which may include injuries, limitations, and optional body data — are sent to a third-party AI provider (Anthropic) to generate a personalized plan. AI output can be inaccurate or unsuitable for you.
Always use judgment, stop if you feel pain, and consult a qualified professional before starting a new exercise program, especially if you have an injury or health condition. You use AI-generated plans at your own risk.
The App offers optional auto-renewing subscriptions, including a “Treat your partner” plan where one subscription unlocks Premium for both linked partners. Prices are shown in the App before purchase.
Purchases are billed through the app store for your device — your Apple App Store account on iOS or your Google Play account on Android. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel renewals in your App Store or Google Play account settings. The standard subscription terms of the relevant store (Apple’s EULA on iOS, Google Play’s terms on Android) apply to purchases.
Couples Camp is a guided 90-day programme for two adults. A day counts when you both finish it, and you have 9 spare days that can be missed. Camp is a general fitness and eating-habit programme. It is not medical advice, and it is not for anyone under 18.
Camp is part of the paid plan. The free plan keeps pairing and invites, the daily check-in, partner encouragement and a preview of the climb.
The finish reward is an optional bonus. It is not something you pay for, and every paid feature stays fully available whatever your progress.
If you complete 81 of the 90 days, the member of the couple who pays for the camp subscription can claim 2 free months. Photos and weigh-ins are never needed to earn it. Paused days and days on hold are neither completed nor missed.
Apple applies the reward as a promotional offer on your subscription. If it cannot start straight away, the App shows the date it will start, which is at your next renewal.
The reward has no cash value, cannot be exchanged or transferred, and is not paid out. It can be earned once per paying member, on their first camp, and a second camp does not earn it. The reward is void if the subscription it is applied to is refunded.
We may end or change the reward for future camps. We will tell you in the App before it changes, and a camp you have already started keeps the reward it started with. If something unusual stops you finishing, contact us at btcoupleshelp@hotmail.com.
Key information about the Couples Camp subscription. Your price is shown in the App before you buy, in your own currency. In the UK it is £34.99 every 3 months, or £69.99 a year. One subscription covers both of you.
If you are eligible for a free trial, you get 7 days free and are then charged the price shown, starting on the date shown. A trial can be used once. You are not charged during the trial.
The subscription renews automatically for the same period until you cancel. To cancel, open iOS Settings, tap your name, then Subscriptions, choose Better Together and tap Cancel. Cancel at least 24 hours before the end of a trial or period to avoid the next charge.
We send a reminder on Day 5 of the free week, before the first charge, and about 3 days before each renewal. It shows the amount and the date. If you cancel, you keep access until the end of the period you have paid for.
If you live in the UK or the EU, you normally have 14 days to cancel an online purchase. Camp is digital content, and it starts as soon as you start your free trial or buy. By starting camp you ask us to begin straight away, and you agree that you lose the 14-day right to cancel once camp has started.
The free trial is there so you can try camp before you pay. Cancel before it ends and you pay nothing. If you are charged and think you should not have been, you can ask Apple for a refund at reportaproblem.apple.com, and you can contact us at btcoupleshelp@hotmail.com. This does not affect your legal rights.
Do not misuse the App, attempt to access other users’ data, reverse engineer it, or use it to harass anyone. Keep content you enter respectful and lawful.
You may delete your account at any time from within the App (Profile → Delete account, or Privacy → Account & data controls). Deletion is scheduled with a 30-day grace period during which you can cancel by signing back in; after that, your account and the data attached to it are permanently removed. Section 7 of our Privacy Policy describes what is removed and what your partner keeps. Some records may be retained where required for legal, tax, or fraud-prevention purposes, and billing records are held by Apple or Google depending on where you purchased.
We may suspend or terminate access if you violate these Terms.
The App is provided “as is” without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect or consequential damages, or for any injury arising from your use of fitness content. You are responsible for exercising safely.
We may update these Terms. Material changes will be notified in the App. Continued use after changes means you accept the updated Terms.
These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws rules.
Questions about these Terms: btcoupleshelp@hotmail.com.